Privacy policy
INFORMATION WE COLLECT
Noura Studio may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details when you place an order, create an account, or communicate with us. This information is necessary to process your requests and provide a seamless shopping experience.
Payment information is handled securely through trusted third-party payment service providers, and we do not store or have direct access to your full credit or debit card details. In addition to personal data, we may collect non-personal information such as your browser type, device information, IP address, and browsing behavior on our website. This data helps us understand how visitors use our site and allows us to continuously improve functionality, performance, and overall user experience.
HOW WE USE YOUR INFORMATION
Your information is used to efficiently process and fulfill your orders, manage payments, coordinate deliveries, and provide customer support. It also allows us to maintain your account, respond to inquiries, and ensure that your experience with Noura Studio is smooth and personalized.
With your consent, we may use your contact details to send you updates about new collections, exclusive offers, and brand-related communications that we believe may be of interest to you. We may also use your information for internal analysis, helping us better understand customer preferences and improve our products, services, and website design. All marketing communications are sent in accordance with your preferences, and you have full control over whether you wish to receive them.
SHARING YOUR INFORMATION
We only share your personal information with trusted third parties that are essential to operating our business. These include payment processors, shipping and logistics partners, and fraud prevention or security service providers. Each of these parties is required to handle your data responsibly and use it only for the specific services they provide to us.
Noura Studio does not sell, rent, or trade your personal information to third-party marketing companies. Any data shared externally is limited to what is necessary for operational purposes and is always handled with appropriate safeguards in place.
INTERNATIONAL DATA TRANSFERS
As Noura Studio caters to clients worldwide, your personal data may be transferred to and processed in countries outside your country of residence. In such cases, we take all reasonable steps to ensure that your information is protected and handled in accordance with applicable data protection laws. We work with partners who maintain appropriate security standards to ensure your data remains secure regardless of location.
MARKETING & COMMUNICATIONS
If you choose to opt in, we may send you communications related to new product launches, exclusive collections, special offers, and updates about Noura Studio. These communications are designed to enhance your experience with the brand and keep you informed about what’s new.
You have complete control over your marketing preferences. You may unsubscribe from our communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly. We respect your choices and ensure that your preferences are honored at all times.
YOUR RIGHTS
We believe that you should have full control over your personal information. You have the right to access the data we hold about you, request corrections to ensure accuracy, and request deletion of your information where applicable. You may also withdraw your consent for marketing communications at any time.
If you wish to exercise any of these rights, you can contact us directly, and we will respond in accordance with applicable data protection regulations. We are committed to handling all such requests promptly and transparently.
DATA SECURITY
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. These measures are regularly reviewed and updated to maintain a high level of security.
While we strive to protect your data, it is important to note that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we continuously work to safeguard your information to the best of our ability.
DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. This includes processing orders, maintaining records for legal and accounting requirements, and resolving any disputes. Once your information is no longer required, we take appropriate steps to securely delete or anonymize it.
COOKIES
Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Cookies help us understand how users interact with our website, allowing us to improve functionality and deliver a more personalized experience.
You can choose to disable or manage cookies through your browser settings. However, please note that disabling cookies may affect certain features and functionality of the website.
CHANGES TO THIS POLICY
Noura Studio reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically to stay informed.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please feel free to contact us at:
noura.studio.co@gmail.com